Privacy Policy

SOKY Home Solutions LLC (“SOKY Home Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a property inquiry, communicate with us, or otherwise interact with our services.

By providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name, if provided

• Phone number

• Email address

• Property address and/or ZIP code

• Information about a property, including its condition, type, occupancy, or other property-related details

• Information you provide during phone calls, text messages, emails, property visits, forms, or other communications with us

Our website and service providers may also automatically collect limited technical information, such as IP address, browser or device information, referring pages, and website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your property inquiry

• Evaluate a property for a potential purchase

• Prepare or discuss a potential offer

• Contact you regarding a property you submitted or discussed with us

• Schedule property visits or appointments

• Communicate with you by phone, text message, or email, as permitted

• Maintain records of property inquiries and communications

• Operate, maintain, and improve our website and services

• Protect against fraud, misuse, or security threats

• Comply with applicable laws and legal obligations

Submitting information to SOKY Home Solutions does not obligate you to sell your property, accept an offer, or enter into any agreement with us.

3. SMS/Text Messaging

If you provide your mobile phone number and separately consent to receive text messages from SOKY Home Solutions, we may send you text messages related to your property inquiry, requested services, appointments, potential offers, follow-ups, and other communications described when you provide consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive text messages is not a condition of submitting a property inquiry, receiving an offer, or doing business with SOKY Home Solutions.

We do not sell or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for marketing purposes.

We may share information with service providers that assist us in providing communications or other services on our behalf, as necessary to operate our business.

4. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to service providers that help us operate our business, website, communications, customer relationship management systems, email services, scheduling services, or other business functions.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, business, or the safety of others.

Service providers are permitted to use information only as necessary to perform services on our behalf, subject to their applicable agreements and privacy practices.

5. Cookies and Similar Technologies

Our website or third-party services used to operate our website may use cookies or similar technologies to provide functionality, maintain security, understand website usage, or improve the website experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies or technologies may affect the functionality of some website features.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal and property information only for as long as reasonably necessary for legitimate business purposes, including responding to inquiries, evaluating potential property purchases, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legal rights.

8. Your Choices

You may contact us to request that we correct or update personal information you have provided to us.

You may also request that we discontinue certain communications.

For text messages, reply STOP to opt out. We will honor applicable opt-out requests in accordance with applicable law.

For email or other communications, you may contact us using the information provided below.

9. Age Restrictions

Our website and services are intended for individuals 18 years of age or older.

We do not knowingly solicit property inquiries or knowingly collect personal information through our property inquiry forms from individuals under the age of 18.

10. Third-Party Services and Links

Our website may use or link to services operated by third parties. Those third parties may have their own privacy policies and practices.

We are not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or legal requirements.

Any updated Privacy Policy will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy, would like to update information you provided, or have a privacy-related request, please contact us:

SOKY Home Solutions LLC
Email: contact@sokyhomesolutions.com
Website: www.sokyhomesolutions.com